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We are looking for – Hotels Operations Specialist to join our Kenes team – the world’s leading Professional Conference Organizers of medical and scientific events.

Responsibilities:
Provide excellent customer support to all Kenes Group clients
Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.
Update the Kenes Group allotment systems with the necessary data
Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines
Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world
Meet and exceed the hotels’ operations targets
The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year)
Availability and willingness to work outside standard office hours, on weekends and holidays during congresses

Requirements:
Excellent communication skills
Ability to work in a fast-paced environment, where multitasking is required together with work under pressure for long periods, prioritizing and meeting tight deadlines
Highly service oriented
An excellent team player
Exceptionally detail-oriented and organised
Ability to work independently, highly reliable, reporting to management if/when problems arise

Education & Experience:
Bachelor’s degree – an advantage
Minimum of two years of experience in hotels, tourism, travel, or the events industry
Knowledge of rates and other established concepts in the hotel industry – an advantage
Extensive experience in a global work environment
Fluent English, verbal and written communication (mother-tongue level), other European languages – an advantage
Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems

If you are looking for stability, professional growth, long-term career and technology challenges in the sought-after companies – come and join us today!

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