For our Kenes team – the world’s leading Professional Conference Organizer of medical and scientific events, we are looking for Delegate Service Specialist.

Responsibilities:
• Registration management in accordance with predefined work plan/timetable and in keeping with Kenes’ congress registration policies/guidelines
• Responsible for entire registration “life cycle” including entering participant data, communication with all parties involved in the registration process, generating registration reports based on relevant data to finalize accounts with all suppliers post-congress
• Manage hotel room block for all invited speakers in sync with the Accommodation Sales team
• Responsible for written communications, promotional and printed materials in relation to the congress programme
• Preparation and management of all aspects of the scientific programme
• Contact with congress VIPs, including committee members and invited speakers
• Work closely with the committee on the scientific programme, including abstract processing/scheduling
• Receive/upload information/data to the congress database
• Provide texts (in English) for project literature, including proofreading
• Responsible for print production of congress materials; coordinate/plan with graphics department
• Manage, track and QA the scientific programme

Requirements:
• Highly detail-oriented, well organized, attention to detail and accuracy processing vast amounts of data
• Ability to prioritize and multitask
▪ Ability to work in a fast-paced environment; multitasking during all congress phases (prior to or during the event), with ability to work well under pressure for long periods, to prioritize and meet tight deadlines
• Pro-active approach – ability to foresee problems before they occur
• Service oriented – ability to communicate effectively with clients (high level of customer service)
• Strong written and verbal communication skills with ability to draft correspondence in English
▪ Ability to work long hours, overtime as needed, including weekends
▪ Ability to travel abroad (5-6 times per year)

Education & Experience
• Bachelor’s degree – an advantage
• Fluent English, verbal and written communication (mother-tongue level)
• Computer skills – high level comprehension/ability, including Microsoft Office, Outlook, Internet, ERP systems; familiarity with additional computer programmes, CMS and website back office editing – advantage
• Experience in Hotels, Tourism, Travel or Professional Event Management industry – an advantage
• Knowledge of rates, established concepts and role of employees in the hotel industry – an advantage
• Experience working in an international/global environment – an advantage

If you are looking for stability, professional growth, long-term career and technology challenges in the sought-after companies – come and join us today!

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